We have had the same experience. Shocking firewood - cant even call it that. When confronted about it the guy was rude and very nasty - would never buy from them again. I have included a couple of photos of our mulch and shredded bark that was delivered that was supposed to be firewood
a year on from the previous bad reviews i also have a similar experience. it was meant to be 3 cubic metres of hot mix firewood and i got 2.5 metres of swamp wood and .5m of mud and bark. absolutely no way will it dry out until next year its that wet. so disappointing i am waiting for someone to ring back from city firewood supplies as i want my money back i have left 5 messages. it was a dailydo deal so unfortunately you do get what you pay for. but there should be standards and this was so under par. would city firewood deliver this to themselves? ill need to get more wood delivered this wood was literally rubbish.
I agree with the other reviewer... soaking wet wood, I am now left with about 25-30% of the 2m cubed, which was suppose to be wood, is instead mulch and bark. Not happy, do not use this company. I have complained to Grab One, as that is where I bought the voucher, hopefully they can help. I also contacted the company direct with the response "Too bad". Terrible.
Ordered and delivered in June - Firewood was soaking wet to the core when you should be able to expect (and need!) dry firewood. They also left behind a massive pile of mulch and wood chips that were soaked through and unusable.
70A Hunua Rd Papakura Auckland 2580