Extremely rude and unreliable. Have given up using this company after multiple issues with drivers not showing up or being unprofessional and using their phones while driving. In this case today I was told driver would be 15min just to get a call 15min later saying he would be another 20 minutes. When I told him I was told it would be 15min and I'm standing here 7 months pregnant waiting he was extremely rude. When I called the main number again I spoke to a women who said driver called to say he wasn't going to take job 15min later And the other driver was 20 min away. I again explained I am 7 months pregnant, was just discharged from hospital late last night and again was faced with more unprofessional rude staff who then proceeded to hang up on me. I would highly advise to find another company and just pay extra for the professionalism and someone reliable. You definitely get what you pay for with this company, drivers that either don't show or are unprofessional when they do show. They come across with a "ghetto" uneducated (for lack of a better word) approach with their phone staff and drivers. It wouldn't surprise me if they don't do background checks on staff. Their behavior is very unprofessional and just comes across as low class, fresh out of prison and untrained kind of behavior. I can't believe how truly disgusting their attitude is towards a woman who is 7 months pregnant and straight out of hospital. I noticed there is a ongoing trend with all their negative reviews, unreliable, don't show up, rude, belongings going missing/drivers stealing, drivers scamming, unprofessional. I was surprised there's any positive reviews which I'm guessing are probably fake. Will be filing a complaint with transport authority.
I'm a big fan of Cheap Cars. With the exception of Uber, they're the cheapest cabs available in Auckland that I've found. Friendly drivers, always down to earth. They even offer a Cheap Cabs vip price for regular drivers ($1.80 a km rather than $2.10 a km). Coverage is always good in the city and out west, sometimes there can be a shortage of drivers however (e.g. Sunday morning), but overall they provide a good service. You need to ring the office to get the VIP card to show drivers.
Cars not always the newest, but that's reflected in the pricing charged. For a cheap ride across the city with a low flagfall and low km rate, Cheap Cabs are a good option.
cheapest taxi we could find, auckland city to auckland airport only $33. picked us at our hostel at 6.29am up (hired for 6.30am), super nice driver, reliable service. we were fully happy, this is five stars indeed.
I was hesitant to make a booking at first, due to the mixed reviews and because I was running on an extremely early and tight schedule. My flight was very early and I needed a cab by 5:15 a.m. I was a little nervous making the booking but the confirmation call and the driver calling ahead of time assured that they were reliable. Our driver was very nice and for the great price, i really cannot complain. It's a regular, small car so if you have multiple huge luggages, you may need to tell them you need a bigger car ahead of time. Otherwise, it's pretty reliable and i would definitely use this service again!
I recently made 2 bookings with them for my boss for airport pick up and drop off to cruise terminal. Both occasions they were extremely late/didn't turn up although they insisted for the 1st time they called (but they didn't!). It was downright annoying coupled with frustration trying to get a cab at the last minute! I honestly thought they were reliable but I was duped! It then rang in my head over a statement I saw from another cab company that said, " Don't be misled by others providing cheap rates! " I wished I didn't make the reservation and thus, would have missed the chiding I got from the boss!
This company will definitely be struck off my list!
Our taxi turned up five minutes early which was great as I had kids to organise. Great ride to the airport with a great conversation on the way. At the airport the driver got me a trolley and packed everything on to it for me. If you want great service and a great price I would highly recommend Cheap Cabs - I'll be using them again.
I waited for 2 hours for a taxi to arrive from these guys after being promised a taxi is only 20 minutes away. If you are going to be late or have no one nearby please be honest and tell the customer that way we can decide whether or not to still use your services. The reason I gave these guys 2 out of 5 is because the fare was very cheap. I will try you guys one more time and if all goes well next time it will be a 5 out of 5.
Always use cheap cabs when needing to get to and from town. Very reliable and affordable. The taxi drivers are friendly and always up for a good chat. Would definitely recommend this service to other people