Definitely, they deserve the good rating. Mind you, I got sick and there were 4 of us. While the rest of the 3 were able to enjoy their things to do that I was stuck in my room and I was cold and shivering. The manager and the staff was attentive enough towards me. They looked after my needs. Five stars for their service.
Definite five stars for the Chateau. As a recent arrival to NZ I was taken aback by how well known the Chateau is amongst co-workers. I can now appreciate and understand it's standing. This is a gorgeous old building that echoes a different age. I have seen reviews stating that the Chateau can be stuffy, but I guess you can allow yourself to feel a certain way during any stay. The breakfast was excellent, the staff super professional and our family room was just great. A faultless stay.
thankyou to the team at the Chateau.
Lovely, warm, comfortable hotel with just about everything catered for.
Our ensuite room was lovely - on the top floor with great views of the snow outside. We had a family room which was perfect for our little family of three.
Breakfast was great and then the choice of the restaurant or the smaller type 'bistro' kept us fed with good, healthy food. We found the kids' menu suited us all as we got dinner, desert and a drink each for only $15 - great value.
The pool underneath is very weird (low ceiling over the water with strange blue lighting) but it didn't worry us as we went to the Tokaanu Thermal Pools for a soak several times.
Highly recommended even though to start with it can seem a bit stuffy and contrived. We'll be back!
Tongariro National Park Mt Ruapehu Taumarunui