Probably Dunedin's biggest and best supermarket. You can get everything here; including a large selection of international food. The receipt proudly states Dunedin's favourite supermarket or something similar. Only problem I had was with the self service checkouts, the weight system is extremely sensitive. The machine called the supervisor over twice to confirm the weight of my loaf of bread and my bottle of milk (I still don't understand why) but other than that its a really good supermarket, and now one of only a handful of New World supermarkets in the Dunedin region.
Was in the CBD for a few other purchases and needed a couple of grocery items. Was hand to walk over to here rather than have to move the car. Helpful staff at customer services - were able to process a voucher purchase quickly.
I wouldn't usually review a grocery store, but center city New World stands out.
The hot food available is awesome and I came across one of the best examples of customer service I have ever encountered. For a start she asked me for my "one card," so it was pretty clear it was her first day after being transferred from countdown.
I paid with some cash, two vouchers for pedantic amounts and got some money out via eftpos.
I would had been a difficult customer for anybody, but this one girl that was clearly new was awesome about it.
Kudos to her. I wish her a fantastic career in customer service.
Like I said previously, the hot food on offer here is beyond awesome.
PO Box 971