We had a small mishap with our Samsung washing machine on a Saturday. I phoned C Bay Appliance Repairs expecting to leave a message, but was pleasantly surprised when Curly answered the phone himself. I told him our problem and instead of charging us a call out fee for a Saturday, he diagnosed the problem over the phone and we solved it with his directions! I will definitely call him again when and if things go wrong with any of our appliances. I can't speak highly enough of his great attitude and instead of charging us a small fortune as other appliance repair outlets would, he did this out of his own generosity. Thank you Curly!