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All the food is cheap and it’s great value for money. They always have a dollar menu and it always tastes great! Sometimes the store gets busy and by the time you receive the food it’s quite often cold. Still great service.
Good value for money with their menu options but this particular branch we often find the quality of food to be average. The nuggets in particular are always dry & have clearly been sitting around for ages, so we tend to avoid ordering them.
Drive through closed so ventured in-store for lunch. Luckily it's really quiet when we arrive. Simple order- 2 burgers, 2 frozen drinks, for 2 people standing at the counter.
Collect meal, thanks but we ordered 2 frozen drinks- a coke and a sour citrus- ask for the other frozen drink "oh, I only charged for one"
Now with my hands full (second person was a small child) trying to dig out an extra dollar from the bottom of my (typical full with everything mum style) bag was not an easy option, but it wasn't even suggested.
Her mistake and it was made to be the customers problem, and no offer to resolve.
A simple, "I am sorry I missed part of your order, I can get that for you straight away, that'll be $1" would have been enough.
Upside, kitchen staff aced the burgers.
Cnr Taka Street & Great South Road Takanini Auckland
PO BOX 100413 NSMC Auckland 0475
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