The food at Burger Fuel Taupo is always amazing. However, the service I have been getting here for the last 6 or so months has been very poor. Recently, when going into the store, the staff members stood there talking between each other while I was at the order desk waiting to be served. They noticed me, but continued to talk to each other for another 5 minutes while I made it very obvious that I was waiting to be served. Once I was finally served they were rude and greeted me with a "what do you want". There has also been times where my orders weren't complete and missed the condiments etc.
Not all the staff members are like this and I have been served very well many times before and it is a shame that they have been let down by the poor service of other team members.
Enter your Fly Buys number to earn 3 points for this review.