Phoned up to discuss when a plumber might be available to attend to some work. Phone was answered by a woman without identifying that it was Brian Pennells business. Once it was established that it was Brians business she then advised that he wouldn't bother phoning back for a couple of weeks. So didn't even get to discuss our enquiry. Hopefully his work is better than the front end service given on this occasion. Guess we probably won't find out. Small town people with small minded business practices.