In response to the unnamed kiwigal. This owner chose (against our advice) to deal with EQC herself despite the fact that she was residing in the USA. Subsequently earthquake damage (water stains to flooring) was missed by EQC and therefore the owner's cash settlement was less than it should have been. All earthquake damage should have been included in EQC's scope. If Braziers had been authorised by the owner to deal with these rather minor issues, the repairs would have been completed expeditiously. In this instance our routine reports therefore concentrated on noting any tenant damage only (the tenant looked after the property well as has been acknowledged by the owner) and did not focus on earthquake content, as per our instructions. As we were not permitted to act in relation to EQC claims, we were removed from the communication loop and unaware of on what basis the owner's cash settlement had been made. Michael McCormick, Director, Brazier Property Investments Ltd.
Braziers are terrible, I was annoyed with them as a landlord and my tenant was annoyed with them too. They lied on inspection reports for 2 years saying a floor was in excellent condition when it had water damage. I don't recommend them at all.