I was their only booking for the day. Went in to see if they could take me earlier. They were “tidying” so asked me to come back in 30 minutes. Came back and they now had 4 people in front of me who’s makeup they were doing. No acknowledgement. Sat there for 10 minutes being ignored and left. Terrible customer service. They had my phone number and knew I was just walking around killing time so could have contacted me.
Beautiful little store. They have quite a lot of product instore and displayed really well. Staff are friendly and have great skills. Had my makeup done here once and i was really happy with the end result. even got to take home some of the product used on my face which was great
Although the store is a bit small, there is a great range of products. The ladies working there helped me, as a very indecisive person, pick out the perfect gift for my Mum and were very friendly.
Great products for sensitive skin and staff are really helpful in advising what is best. Prices are a bit up there but you do get very high quality long lasting products. I don’t come here often but love the whole experience when I do due to the great customer service.
Who can resist a trip to Bobbi Brown if you are shopping in Britomart-not me! Love the beautiful range of make up and beauty products that Bobbi Brown puts out.Love how the staff are so friendly and up to date with current trends and also what actually suits my skin type and age.Always have such a great time shopping at Bobbi Brown.
Was on a bit of a spending spree and found the Bobbi Brown counter to be empty of customers so was browsing and found the staff very helpful and informative, left with more than I set out on getting along with a nice bundle of samples of foundation so I could try in real light of day to find that match.
The Pavilions at Britomart, 16 Te Ara Tahuhu Walking St Auckland Central Auckland
PO Box 1390
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