Couldn't even make an appointment! I bought a voucher off grab one during the Christmas break, called perhaps 4 times and actually spoke to someone, must have also called 15 times and no answer, no answer phone either. When I did speak to someone they could not make an appointment and I was told they would call back... No call back. first the booking book was missing, then the nail tech was not around. I was always promised a call back and never received any. I wanted a Saturday appointment, but was never told I had one nor a time. The Saturday that I wanted rolled around and I got a grumpy phone call saying I missed an appointment I never knew I had (first time they had called me back too). I put it down to the busy season. My voucher ends tomorrow 17th of March (which I have already paid for) and 3 weeks ago I tried again to make another appointment... 5 non answered calls, 1 answered but not able to book me in and promised a call back but not receiving a call back, I have decided I have wasted enough time. Unprofessional and a waste if time, they would probably do a half hearted job anyway. Stay away!
Would not recommend. The girls are friendly enough,but you will get their whole life situation whether you like it or not, even when you try to chance subject. Really off putting and unprofessional :( Be 120% clear on what you want and WHEN to stop; they get pretty scissor happy :(