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Great customer service and products. Fantastic dog washing self service area also which my family use regularly
Also see burgess rabbit food and Timothy hay which is hard to find ! I purchased these for my bunny and happily recommend
Was able to get everything needed to set up a fish tank easily by making one trip to Animates. Staff were friendly and had lots of advice about which size fish to get and put together. Also has a great selection of aquarium ornaments/decorations.
I dont find the staff very helpful. They interigate you with questions to make sure you arent mistreating the animals which is good but a better approach would be nicer. Fish a quiet exspensive compared to other pet shops. Spcas puppys which is great but there asking alot for muts. All accesories and products are quiet highly priced. But qaulity products. I love how they have lizards and turtles!
I usually have to ask to get helped as opposed to being asked first however when they do help they are really friendly and can always give the best advice. Sometimes they are low on stock but the prices are fair and have a wide variety for alternatives.
Bloody useless!! Took dog in for diy wash, and during wash there was no flea wash, conditioner only shampoo.
Told staff, and they said "oh yeah, it hasn't been working"...
I paid full price for a 1/3 of srrvice and was informed after!
Lower hutt animates sucks
541 High Street Lower Hutt
PO BOX 4070 Christchurch Mail Centre Christchurch 8140
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