I called AA Insurance to discuss changing our 6 policies over to them. The guy on the phone was not in the slightest bit interested in giving me any quotes. He implied that it was a waste of his time and that I should just go online to get quotes. It was such a let down as up until that point I had a really high opinion of AA insurance but they definitely didn't want my business and they did not put customer service first.
We've had great experiences with them what ever the reason for contacting them. Getting insurance is so easy either online or over the phone. Contacting them, whether for insurance claims or just changing policy information, is always easy and stress free.