Copthorne Hotel & Resort Bay of Islands

Great hotel location. Next to Waitangi Treaty Grounds.
The buffet has good selection of food. Beautiful outdoor swimming pools. Good size rooms for a family of four. You can really relax while in here. Wifi is only free for members. We will be staying here again when we go back to Paihia.

This is the WORST hotel I have stayed at. Does not deserve the title of hotel or resort. This felt like a 2 star motel, being generous. The room was smelly, duvet was stained and the bathroom was disgusting. The bath curtain was mouldy, and the bath was stained. Absolutely revolting. No air conditioning, just one ceiling fan that made a horrible noise when turned on and a small pedestal fan. Parking amenity was a joke. Food and drinks at the lobby were below average. Definitely will not be returning here. Disappointed and disgusted.

I had the worst customer service from this hotel
The young female staff at the reception had quite an attitude whe we asked about our booking.
They have charged us double for card fee and werent apologetic at all when found out.
I wont stay here again

amazing Amazing place. Had the apartment style room with views to die for. As for the free breakfast every day, fabulous start to the day. Great location to all the eateries and boats

nice place to stay for your trip in paihia. Very clean and big room, you got good view from the room and a super relaxing stay. Highly recommended.