Metro Auto Service Ltd

I've Been in Wellington for the last 15 years. These people are so friendly and honest. Service with a smile every time , my car runs as it was 15 years ago when I bought new. Recommend Metro and the team to all. 100% in service, honesty and reliability.

Customers service awsome friendly team cheap prices for full service

Have tried their service twice. WOF+comprehensive service using grabone voucher and a follow-up service. Satisfied so far with the results.

I went there a few time for normal services and WOF, they were great fair prices as ive been to others which would have made me pay more for what i got done, i also appreciate the fact that even outside of the job they are still willing to help out. Shout out to Dpuk for all the help along the way... xx

I first visited Metro Auto Service because I had a voucher for a service. However, I also came in with other requests (a WOF, a tail light fixed and a warning type light which was stuck on and wouldn't turn off).

It turned out that there was a lot of other work which was needed for the WOF, and that was fine. I paid and the work was done.

HOWEVER, I also asked for the warning type light on my dash to be checked (twice: once over the phone and once on delivery of the vehicle to the premises).

After picking up my car I noticed that the light was still on, but I had to rush back to the city so couldn't call. I had a busy weekend and text mid morning to say the light had not been fixed. I followed up with a call.

I was told that there must have been nothing wrong with my vehicle, and that it was likely that I was making the fact up that there was a light on at all because I was annoyed that I had to pay extra money for the WOF to be fixed. He also said because I not called immediately after that it seemed like I was making it up. The person I spoke to (Ganesh) was so rude, unhelpful and accusatory that I ended up having to hang up on him. He did NOT apologise.

I felt incredibly disrespected and attacked.