Big Save Furniture Porirua

I was really impressed with the service here .we got a lovely couch delivered and its perfect also got a bit more of a discount on it thank u

Received great service here when purchasing my entertainment unit. It arrived damaged and they were very apologetic and were quick to put it right.

Awesome service.Hunted down a picture I wanted from another Big Save not in Wellington and had it delivered for free.Also purchased all our daughters bedroom furniture and bed from Big Save Porirua and got a good discount for paying with cash.

TERRIBLE customer service. Literally the worst I have ever received. Our couch was due to arrive 8 weeks after purchase. Once 13 weeks had passed we contacted the store (because they hadn't contacted us) to be told the couch would arrive in another 2 weeks. 2 weeks later, with no contact, we phoned again to be told our couch would arrive in another 6 weeks.
When our couch finally arrived, it was the store model with the tags still on it and ripped fabric. They didn't tell us we were getting the store model (which we asked to buy in the first place, and they said we couldn't buy it because they wouldn't be able to sell more). We phoned again enraged as you can imagine, and were told to keep the store model for another 4 weeks until our couch arrives.
Will never shop here again and will be telling our friends and family not to either. Not good enough Porirua BigSave

A large store stocked to the tilt with beds and other furniture.

We were looking for a couch and chest of drawers as we were out this way.

The staff were busy and a little preoccupied but answered our questions. We like the store and the free parking outside