Downtown Cinemas

THe theater does not have good seats, sometimes it was hard to watch the movie. Apart from that service is nice.

This is a pretty average cinema, really need to look at replacing your tub chairs, however, great staff and a central location.

Great location and wide range of parking options, great food, good customer service and selection of movies; however their cinemas are in need of some touch ups and perhaps even look at some better seats that are more comfortable and accommodating to everyone, I do miss the food court downstairs though.

Some of the theaters are in need of a do over. Rickety seats, and torn upholstery.

I give this cinema a 4 because I love how the cinema has lots of parking, it's food and front service is good, the theatre is clean and comfortable, the movie always starts on time, I love how you can buy your tickets online too. It loses one star for it's lack of human customer service, meaning businesses should show that they appreciate their customers by just smiling, saying hello, taking time to look at people, not stand around talking to each other (at least not more so than you say hello and notice your customers), ask your customers (especially those with kids) if they need some help to their seat. Good customer service, especially the human factor, should be effortless.