Something Borrowed Something New

All your wedding supplies under one roof. The girls are great to deal with.

Very disappointing service, We hired Wooden rounds and wooden cake stand.
We had our wedding 3hours away when we set up our venue we were 5 wooden table rounds short resulting in not being able to use them, The cake stand was on an angle and we lost our very expensive cake to the floor, resulting in not having dessert. When we returned to chch I called them to let them know what had happened, (someone else returned them for me). They said that i should have called while setting up to say about not having the enough wooden rounds and that was all i ordered, I advised them to look at the emails that has been sent to organise they said opps that was our mistake but as I did not call before my wedding they were not prepared to refund the difference, I also advised them of the cake falling, their responce was that it had not happened to any one else before and I dont believe this had happened, I advised i have a video of it if you would like to see, They wanted to charge a cleaning fee. I was not happy about this and also a late return fee, (the day after my wedding was a public holiday and they were not open to return Unsure on how I was meant to return the following day with them being close). as a result of my not having all wooden table and losing our cake to the floor, they charge my credit card $25.00 Not impressed!!!
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