Pets in the City Mt Wellington

      Pet Services, Animal Health, Boarding Kennels & Catteries
      (8)
      Closed Now
      6:30 am - 7:00 pm
      Call

      09 259 4666

      Visit WebsiteMaps & Directions

      4 Tiri Place, Mount Wellington, Auckland 1060

      Write a Review
      Details

      Contact Info

      Phone:

      Main - 09 259 4666

      Address:

      4 Tiri Place, Mount Wellington, Auckland 1060

      Servicing:
      Auckland Region
      Email:

      Other Email:

      Links:

      http://www.petsinthecity.co.nz

      https://petsinthecity.co.nz

      General Info

      A one stop pet care facility providing luxurious Pet Hotel and Dog Day care facilities in the heart of the city - close to the northern and southern motorways. Whether your furry friend is with us for a day of play or a longer stay, our caring and experienced team of pet loving Caregivers will provide your furry friend with the very best care, love and attention all day! Dog Grooming, Puppy Pre-school, Pet Taxi, Dog Walking and Dog Training available. With 3 handy locations- Mt Wellington, Wairau Park and NEW Silverdale site on its way!

      Payment Options
      cash, visa, mastercard
      Categories
      Pet Services, Animal Health, Boarding Kennels & Catteries, Dog Kennels & Runs, Dog Trainers, Pet Grooming, Pet Transport
      Associations
      Boarding Kennel & Cattery Association of NZ

      Reviews

      (8)
      Rate this business

      01/20/17

      Flag Review

      ***WARNING***

      I brought my cat in to Pets in the City in Mt Wellington. Thinking that would be the best place to take my loved pet while being away. I had asked Melissa Newell who works in the cattery to contact me via email or call my family if Meiko hadn't settled within a day or two as my family would pick her up. I provided her with both cell, home and email address of my mum/dad and sister. I had also provided my vets details where my sister is situated as she could also pick her up.

      On picking Meiko up I have found out she was incredibly stressed throughout her stay (14 days), she had contracted cat flu and was taken to the vets after only a few days of being at Pets in the City. I was absolutely disgusted that this has happened and that no one had contacted my family, the details I had provided them with.

      I spoke with the manager Debbie Evans who was both incredibly rude and disrespectful.

      I refused to pay for the costs of her stay, and these were refunded, but did have to pay the vet costs.

      Even after all of the above there was no apologies. Peoples pets mean a lot to them and I believe that the above is disrespectful to both the pets and their owners.

      I highly suggest people don't take their pets there, we won't be taking any of our pets back there again.

      11/14/13

      Flag Review

      Great place and staff. We do have a small dog though and could understand the concerns with larger dogs, although in saying that our friends Lab goes every Wednesday and seems to love it.

      02/07/18

      Flag Review

      Hi NatalieW, had the same experience with Debbie Evans at Pets in the City, Mt. Wellington. Very rude and disrespectful. We never came back after that. Our dog was with Pets in the City for a year and we pulled out. We now book with City Pets:)

      09/20/16

      Flag Review

      We have taken our Golden Retriever here several times and we always pick up a happy dog when we return. Its lovely and clean and the services are there like a groom if you want that as well which is helpful.

      11/01/13

      Flag Review

      Really modern, clean kennels but indoor and probably not the best idea for bigger dogs even though there are large play areas.