Otahuhu Family Medical Centre

Very friendly team who always welcome you with a warm smile. Very good service. Only downfall is that they currently have one doctor therefore have to make appt quite a few days in advance.

less than one if I could the rudest, nastiest sounding receptionist today I called her first game was to hang up the phone on me so loudly it caused ringing in my ears for 2 hours. Then I call back and her tone is sheepish because she knows my number by now, and says I am not a registered patient there.I registered last week if she got off her chuff and looked she would find it. Then she hangs up again! I call again and ask to speak to office manager she, plays around and tries another game and refused to put me through knowing I would complain about her bad attitude if you cant hear someone who is sick, has a sore throat or other ailments don't work as a receptionist for a doctors surgery

Had to go in where once recently and it was terribly chaotic. Staff were rushed off their feet and seemed to have forgotten their bedside manner as a result. Hopefully it was just a bad day and they're usually all smiles and polite

Very friendly staff. Only one doctor but he is very polite & professional. The nurses are the same way. They are very down to earth & are happy to answer any questions or concerns you have. Downside is they tend to be quite busy & wait times can be quite long. Have to park on the roadside aswell.

worst receptionist in the world , she sounds very cranky and refused to put me through to the office manager pulling all kind of tricks knowing I wanted to lay a complaint against her . She slammed the phone down on me when I called so loudly my ear was ringing for 1 hour. She should not be in this position in a health centre with that attiude .would give less than one if possible .