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Main - 09 634 5130
13 Mariri Road, Onehunga, Auckland 1061
- Category
- Medical Equipment
General Info
Our Medical Equipment can assist you in the Auckland Region. Mathews Electronic Services Ltd are here for you. We're based in Auckland Region so get in touch to find out more information about us today.
Reviews
05/06/16
After the rude reception I got this morning, I am NOT inclined to use Mathews. This review only relates to the female who answered their phone. I have formed no opinion on the quality of work done by their service technicians.
Female: “Hello” She takes offence when I mentioned that it was impossible to know if I had called the correct number unless she answered with the business name.
Female: hangs up on me.
Beggars cannot be choosers, so I phoned back.
Female: “Hello”
Me: explaining why I called back.
Female: “I suggest you contact the manufacturer. We have not serviced your nebuliser in a long time.”
Me: “How do you know that? You never asked for any details.”
Female (slowly and firmly): “GO… SOAK… YOUR… HEAD…” then she hung up on me again.
Granted, it is not the rudest of epithets, but it is a totally unacceptable response from anyone involved in customer service. She did NOT create a positive first impression of Mathews Electronic Services.