Andrew Simms Experience Centre Botany

Very pricy but they do a good job. The parts team member Tom was very knowledgeable and able to help me pick out really good tires.

Bought our fleet from there, have to really great customer service.

Got a really good deal and the sales person was really knowledgable. Loved the service.

I had to take my car to this branch for a recalled part/replacement. The gentleman who served me was fabulous. He interacted with my toddler and made sure that the office doors were closed so that my child did not accidentally run out in front of a moving car in the workshop. I was a bit stressed and he brought me a coffee made to order and a juice box for my child. We were in the playroom there having so much fun that I didn't realise that the time had passed and suddenly the car was ready. He offered to chuck out our morning tea rubbish and everything. I wasn't buying anything this morning but this customer service representative is one I could not fault regardless of my purpose for being there. Give the man a pay rise!

Honestly the worst experience I have ever had with a
brand new vehicle purchase. I purchase a brand new jeep renegade and have had problems immediately after driving out of the showroom. The dealership was contacted immediately and initially they said there is no problem! Only after escalating the situation on the second check by the service center it was found that there were major mechanical issues with vechile and took weeks to fix. Since purchase the vehicle has spent much of its early life in the service center getting repaired. Now we are waiting on parts to fix even more car problems which has taken well over a month now and we are still waiting. Having had no contact from the dealership to let us know where things are at! It is ridiculous that we have had these issues from day one for a brand new vehicle.