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Wide range of products across all sections. Advise everyone to careful price check for overcharging! Refund policy very good.
Also like availability of pharmacy unusual and very useful (I buy eye drops and these aren't usually stocked in supermarkets).
Prefer to use self service as you staff have a tendency to cram as much as possible into carrier bags negating benefit of packing assistance. Self service means I can check for over pricing and spread my shopping so not damaged (I don't use unnecessary bags even then as I bring some myself).
It's been revamped recently which has made a big difference to the way the place looks. As far as Countdown shops go, this one is pretty good. Given a choice of supermarkets in Browns Bay, I'd prefer this one over the alternative.
New Store is nice, but layout a bit confusing. Don't like the new bag systems at end of checkout's not practical. Most staff are friendly and store is tidy. Need to keep an eye on pricing though as sometimes find things are different to what is dipalyed.
Love the bright easy layout of this store which makes grocery shopping so much more pleasant. The staff are always friendly and efficient and will open another till if they see it is busy. Quality of meat is good and the bakery always has yummy options on special. They have a new pharmacy in store now which makes it really convenient to get a script filled and it is great to have a pharmacist to discuss minor medical queries with.
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