T & T Electrical & Appliance Services Ltd

Tony is amazing! cannot recommend t&t electrical enough. He is very quick an efficient which is what i needed when my oven broke right before Christmas!
He made a late call as to fit me in his busy schedule and even traveled out to me in Bulls.
Out of all the electricians I called Tony was the only one who was willing to squeeze me in and without excessive travel costs. 10/10

Charged for travel twice. One charge for "travel"
and then had to pay again for "travel time" under the "labour" charge. It was a half hour job but we paid $112 just for the "travel". Another $15 was an "admin charge" and then on top of this a $10 freight charge.
I don't mind paying for services but it was ridiculous.

The part (which would have been highly marked up - understandably) and the actual 30 min of labour was only $170. I understand having to a pay something for "travel" but $112 is a con. NOT MANY PROFESSIONALS GET PAID $112 AN HOUR and no one gets paid $112 an hour to simply drive.??? (This was more than the hourly labour rate of $72).

What's worse is that they admitted they were in the area to see other clients so I assume all clients were charged a ridiculous rate for travel as though they had made a special trip. These guys must make a killing off "travel" charges.

Other tradesman we have used are reasonable about travel charges and we are happy to pay by this was ridiculous. Travel is a part of your job, it should cover costs and compensate for some time but shouldn't be a money making scheme.

When I queried the double dipping travel charge I was told I was "lucky he didn't charge me $1.50 per km as this is what most business charge". I'm not lucky because it would have been cheaper if he had!

Won't ever use again.

Sourced a part for a discontinued model. Installed efficiently and with minimal fuss. Polite and tidy. Great communication. Recommended.

Tony is wonderful. He offers professional service, was on time and explained everything giving options and the BEST price. I would call T & T electrical first every time and have already told family and friends to contact him. He explained what was wrong with our fridge and was able to replace the broken part quickly and set it going again just as good as new. Even though we live just out of PN he still gave us a fair and reasonable price. Call Tony first.