Mitre 10 MEGA

Staff are great, most are really helpful and if they don’t know will ask. Good having retired trade folks. Good parking. Nice cafe too. Opening hours good. Only reason not a 5 star is very often the stock is low on items or none. The stock control system needs a serious look. When an item is low in stock it doesn’t seem to trigger a replacement quick enough. I sadly shop at bunnings and elsewhere often first as they always have stock. Items that sell fast run out too quickly- why does mitre10 not purchase more of them in the first place. Or during peak or promotional times. Here’s a few examples within the last week bathroom mirrors, popular screw sizes, smoke alarms. Take a leaf out of Kmart online experience! You can see how much stock and if low you can pre order and get it delivered.

I love this shop. Could spend hours there just browsing. Staff are really helpful and friendly and parking is brilliant

This is my second choice when it comes to hardware stores. They offer just as extensive range of products as their competitor; however, the prices are usually a bit higher. They do have a price guarantee that beats the competitors’ price by 15% if you are willing to take the time to do that. The staff here are very helpful and friendly and will take their time to help you out. Parking is decent, definitely feels a bit tighter compared to competitor. Airpoints are offered here.

Good service, helpful friendly staff. Good range of products. Always find what I need when I go in there. Prices competitive but willing to better other stores which is great

This is our favourite hardware store. The staff are very friendly and helpful.