Sleep Well Clinic

I agreed to take part in a CPAP trial on the understanding that I would supplied/fitted with the correct equipment, sadly even though I collected the machine in person, the mask provided (in a sealed bag/with no opportunities to test fit samples) was the incorrect size and after a couple of unsuccessful nights of attempting to make it work (air blowing into both eyes even with the harness straps tightened so much that it would noticeably swell and bruise the bridge of my nose), I gave up and requested a new mask. After pleading my case (the woman I spoke to seem put out by the fact that that they'd need to use a second mask on me) I was sent a different style of mask to account for my enlarged nose bridge.

Sadly this mask was also the incorrect size and even with the harness fully tightened (with my chin almost clamped tightly hard up against my throat) the nasal section of the mask would in no way seal around my nostrils and after 30 minutes or so of having air continually leak whenever i dared move, off it came!

Aside from this trial proving to be a complete waste of my time, the Sleep Well Clinic still had the audacity to ask me to pay $250 (due in 9 days) for the cleaning of the CPAP, which I would never have used in the first place had I known that it would not be supplied with a correctly sized mask!

Receptionist was lovely but the service was not on par, Alex turned up late I had to ring to make sure he was still coming, our session finished 15mins before it was suppose to Finnish and the whole time he seemed to be preoccupied very unhappy considering when your paying $260 odd dollars, still haven't received the invoice

Great service. Helped me find out I suffered from severe sleep apnea, and also followed thru with solving the issue. Would recommend to anyone.

Awesome place I went there to find out if I had sleep apnea referred to by my GP and dealt with a guy named Bryn. Excellent work ethics I was boderline as I didn't have it serious enough for a machine through the hospital but I had other illnesses that I would've benefited from the machine so he gave me an old as machine to use.

Referee her by a GP, got to the bottom of my sleep issues. I'm forever greatfull, service was amazing.