In Step Footwear

This shop has the worst service ever. They outright refused to swap a pair of baby shoes with 24 hours. The shoes did not quite fit properly. My advice to anyone... DO NOT SHOP HERE. Find a shop that values customers.

Visited here today. The ladies were lovely and helpful. They sell Bobux, Clarks, Asics and other good brands.

The staff are really friendly, and are good at building rapport with small children. They stock a wide range of shoes, and always seem to have a "sale" table whenever I go in. They seem to know their products well, as they are always able to give me good advice, and also rationales as to which shoes I should purchase for my kids.

Purchased an expensive (over $80) pair of shoes for my two year old yesterday. Realised when we got home they were too narrow for his feet and hurt. So took them back this morning and they flat out refused to take them back as they pulled out the insole and there were toe marks on them. I am disgusted as they were worn for less than an hour. This is the second time I have been let down by this store and I made the mistake of trusting them again. Do not shop here!!!

Service was ok not super friendly staff just average really