China Southern Airlines Company Limited

Don't expect customer service from the Auckland office of this airline ..... no one at their office or the airport desk can be bothered picking up the phone and a promise is made to answer emails in 2 - 3 working days which isn't good enough ....,

Yes they were difficult to get hold of. But once they answered, the service couldnt have been better. Most understanding and helpful.

Terrible, terrible service. They do not even answer their phone.

Poor service ,very hard to get hold of anyone.