Wellington Combined Taxis is New Zealands first certified carbon neutral taxi company, our taxis have received carboNZero Cert TM certified for both service and organisation! Operating since 1926.Quality Service, Professionalism & Integrity.400 late model cars, Chauffeur service, Vans & Wheelchair Vehicles.
Wellington Combined Taxis provide a range of additional services that your average taxi company does not offer. We aim to give the best service to our customers to ensure that the experience is positive, increased convenience and a long lasting relationship with Wellington Combined Taxis is formed. Our services include: Wake up Calls, Advise Taxi Arrivals, Urgent parcel & Food Delivery.
Our Taxi Vehicles
We have a fleet of over 440, white, late model cars. All drivers are trained, professional and uniformed with excellent area knowledge. The Company created a new rule mid way through 2008, that no petrol only vehicles are allowed to enter the fleet. This is part of our reduction plan and environmental policy. Within 6 years our entire taxi fleet will consist of more fuel efficient vehicles. We are also constantly looking for newer more efficient vehicles we can allow into the fleet.
Taxi Vans and Shuttles
We have ten 10 seater vans and one 6 seater available.
Please be aware that the vans are used for school runs so you may be required to pre-book a van to ensure their availability. Vans incur a $10 additional charge to the final fare.
Disabled and Mobility Vehicles
We have 9 vans that can cater to the needs of disabled customers however these are fully committed to school runs from 7.30am to 9.00am and 2.15pm to 4.00pm Monday to Friday.
All taxis have cab numbers, which they have to display as part of NZTA rules. These cab numbers are like gold when trying to locate your jacket that you left in the car by mistake! The numbers are located on the front external doors, the front of the taxi (dashboard) and the outside back windscreen.Remember all cab companies have to display the cab number so note this as soon as entering the taxis.
All of our taxis are fitted with state of the art cameras. This makes the ride safer for you and safer for our drivers!
It's simple: more stars equals safer cars.
The 5-Star Safety Ratings measure the crash worthiness and rollover safety of vehicles.
Every six months our taxis have to go for a COF. The CoF inspection is a general safety check, similar to that of a WoF.
Approved testing station inspectors check the aspects set out in our vehicle inspection requirements manual (VIRM) including:
Tyre condition (including tread depth)
Brake condition and operation
Structural condition (rust is not allowed in certain areas)
Towing connection condition and certification
Load restraints such as load anchorages, log bolsters, or curtain systems for condition and applicable certification
Certificate of loading (display and validity)
Transport service licence number (if required)
Lights (are all bulbs working? do lights comply?)
Glazing (is your windscreen safe?)
Windscreen washers and wipers
Doors (do they open and close safely?)
Safety belts (must not be faded or damaged; buckles must work properly)
Airbags (if fitted)
Speedometer (must be working)
Steering and suspension (must be safe and secure)
Exhaust (there must be no leaks and the exhaust must not be smoky or louder than the original exhaust system)
Fuel system (there must be no leaks).
We monitor this internally to make sure all of our drivers are up to date with their COFs! This means you can feel safe about being in one of our taxis.
For more information, please visit our website or give us a call.
What makes us different?
We have ten 10 seater vans and one 6 seater available. Our vans are used for school runs so pre-booking will be required to ensure their availability. A $10 additional charge to the final fare is added for vans. Our 9 vans for customers with disabilities are fully committed to school runs from 7.30am to 9.00am and 2.15pm to 4.00pm Monday to Friday
We booked a van weeks in advance to meet our after midnight plane, because we were travelling with 3 young children. We were told the driver would be waiting for us with a name placard. Our plane landed 10 mins early and we cleared customs early. But the driver decided for some reason he'd take another fare. Replacement van came 20 mins later. Basic failure to deliver the service that was promised. Avoid.
To save money when travelling, we will park somewhere close to the airport and cab it the rest of the way (roughly a $10-ish fare for a 3 minute ride). EVERY single time we have used Wellington Combined, we copped a bunch of attitude from the drivers as soon as we tell them our destination. When I called the company to discuss this, suggesting that they give all their drivers a reminder not to turn their nose up at smaller fares, I received even MORE attitude ("well, how can I do anything about it if you don't have a specific driver number?" was the response.. no "sorry you had this experience" or anything of the sort). If there is some minimum distance/fare that your drivers are happy to provide for paying customers, they should say so clearly, otherwise, they should do the job they are paid to do without the attitude. I will never use a Wellington Combined cab again.
Some of the drivers in this service are incredibly friendly, but I have some bad experiences more recently. Today we called for a taxi and stated that we needed the taxi ASAP which they said was fine. I said I would prepay when the cab arrived (couldn't take AMEX on the phone), also fine. After quite a while, one of your company cabs finally stopped and my friend got in, but when the driver found out that we had ordered a cab already, he wouldn't let us go, saying that he didn't want to take the another guys job (same company). I explained to him that my friend would miss his bus, the one we ordered is late, and it would be best if they prioritised my friend getting to his bus in time. The driver refused to take my friend, and called the cab company which took another couple of minutes, then said the other guy was close and we should wait. My friend was worried he would miss his bus. We waited more minutes. When the other cab finally arrived, I went to pay and the new driver said he had no idea about prepay, or what to charge to get to the train station. He didn't offer any help, and I finally had him run through $15 and said my friend could pay the rest. Overall, really bad company communication and stressful for us. Your drivers priority should have been to get your customers on time, and if prepay isn't understood by the drivers it shouldn't be offered. In another recent experience, a driver wouldn't let me put my bags, which were valuable, on his backseat (said it would ruin the seat but there were no sharp edges, just bags) and finally told us to get our stuff out and left us. I've had a few nice ones in this company, but because of the inconsistency, I will be switching to a new company henceforth.
I've gotta say that I owe this company a lot. There are countless times this company has always saved my bacon and picked me and dropped me off to the airport on time every time. But my favourate experience was hopping in and realising that driver was a long distance cousin. Highly highly highly recommended- they are the best!