Friendly staff on the shop floor but the service team have very poor communication when your car is in the shop and telling you any additional costs. I have been there twice and found they did the work without prior telling me about the charges.
I highly recommend you get another second opinion for quotes on mechanical maintenance or repairs from this place. I went to another Ford dealership and got only a fraction of the cost!! No doubt this place is trying to con me with unnecessary work. It is dealerships like these that damage the Ford name and I have lost complete confidence in the brand. I have also decided not to choose Ford as my next replacement vehicle. Avoid this place or approach with extreme caution!
cnr Target & Wairau Roads Glenfield Auckland
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