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Usually only use the drive-thru option at this McDonald's (and often the wait for Drive-thru coffee is appalling). However today we went inside. Was very impressed with the new fit-out. Looks very neat and tidy. The self-service kiosks didn't work. So we had to go up to the counter. But that wasn't an issue as there wasn't a queue. Food was hot and coffee was yummy. Quite liked the new playground. It is very high and difficult to monitor your child but it didn't feel unsafe. A surprisingly good experience.
Great place for the kids to play on a wet day. Always packed. New play ground looks great but have concerns parents cant get in there if kids require them. Sat here listening to parents calling trying to get the kids out as they couldn't get to them.
Great indoor area. Aged for 3 yrs plus i would imagine. High play structure but kids cant fall, it has multi layered landings for kids. Kiosk in the playground but i didnt use it. Food was hot and fresh. Kids were happy playing at 9am so was nice and quiet too
They have a new indoor playground here, but I much prefer the old playground they demolished. The new one is only really suited for older kids 4+ with very high climbing structures in which parents’ views of their children are obstructed which makes it impossible to fully supervise your child. There is only one tunnel on the lower levels for the littlies. I really love how there is an order kiosk in the playground area, so you can order while your kids play – genius! Unfortunately their toilets aren’t usually in very nice condition (puddles of water?? on the floor, dirty seats and a broken baby change) Food is okay. but after ordering, it gets REALLY crowded with all the customers waiting in the same spot in front of the counter for their food. I really seems like the “fast” in the “fast food” has slowed down lately.
Recently gone through a refurbishment, so the place is looking swanky and new. Great new layout.
Had a bit of trouble with the poor barista lady having to take orders and make coffees as we didn't want to use the touch screen and didn't seem like the managers wanted to open up any new tills.
Teething issues on that day I'm sure! Food and coffee was great as usual!
There is a lot of refurbishment happening at this McDonalds at the moment. I saw a gentleman quite surprised to open the door to a totally demolished men's bathroom. With all this going on, construction and chaos, the service is still good. They do sometimes mess up orders, but they are a very busy McDonalds so they also get a lot of orders right!
500 Ti Rakau Drive Howick Auckland
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