Had a great experience buying my own vehicle.. But when we went to go back to look at vehicles for my husband and wanted to test drive a few cars (despite being customers already) we were treated like criminals and had to have a staff member accompany us on the test drive which was extremely awkward especially having our child with us having to sit next to a stranger. Put us off buying and we chose to take our custom elsewhere.
Sorry for your experience. We are unsure what happened here. We always try to bridge that need for customer comfort with insurance company requirements around testdrive. It is a difficult one and in no way judges or reflects any individual customer. Kind Regards Arthur Rutherford Director Budget Car Auctions.
14 August 2017
Highly recommended Raj gave great service not pushy listened to our needs would definitely go back
Great service not pushy and service with a smile Raj was great to deal with nothing was a problem
Hi Gus, thanks for your 5 star review of our salesperson Raj. Fantastic to hear that you were met with smiles and no pressure. We really appreciate your business and thanks for highly recommending us. Best regards, Hannah & the team at Kilburn Cars
11 June 2017
676 Great South Road Manukau Auckland 2104
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