Based in Auckland, we offer a fabulous range of designer furniture that will enhance any living space and transform your home into a warm, inviting, comfortable and stylish location.
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I purchased an umbrella which turned out to be faulty and I had been told that the replacement parts would be arriving in a few days. Four weeks later and multiple phone calls later, still nothing. I've been following up and each time I've been told that someone would be in contact, either that day or the next. The customer service from the person on the other end of the phone has been hit and miss - more miss, in terms support, help and manner. Very disappointed in the experience thus far. I won't be recommending this store to anyone, especially if things don't get sorted soon.
Next step - heading to the store to complain. Hoping it doesn't have to get to this stage. Very, very sad face -verging on angry face!
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