J & S Automotive Ltd

Worst experience ever.
Brought my car there to get the clutch replaced after being stuck on the beach testing my 4wD old Isuzu Trooper, ask them for that item to be changed but also the car to be checked cause the engine spread a dark smoke before dying and as a traveller I defo had no clue about what happened so was waiting for professional's feedbacks to fix the car.
Was waiting for calls concerning new quotes but the only call received was to tell me that the car was ready to be picked up. Great! I'm happy!
Been there, pay my bill : 824$, the car works, we decide to go to Omanawa falls with my friends. Not even 15 min later, a noise came through the engine and the car literally died when I needed to change the gear to get into a round about. That round about exit was steep and we figured out that the hand break didn't work at all. I luckily had friends with me in the car to jump at the back and avoid the car to crush the ones behind me that didn't understand what happened. It's been a really dangerous situation cause the handbreak was totally out of service.
We met this mechanics who told us it's probably due to a dropped compression in one of the cylinders blablabla... probably the car got a blown head gasket.
So i don't want to blame JS for that issue, i want to blame them because of this hand break that hadn't been checked or eventually been bad reset up after the clutch replacement. I also want to blame the team for their unprofessionalism and their lack of help. We rang them straight away telling them that we were stuck on the side of the road when I just paid 824$ 15 min earlier to get my car fixed. They told us that their mechanics will be back to us ASAP cause they were on break and we wait for 45min to get their call back answering us that they had nothing to do with what happened and that if we needed some help or to get towed they would have to charge us for that.
Thank you but no thank you...

Best Service in the Bay!!! Awesome friendly staff, always do a great job at affordable prices. Would recommend to all!!!

These guys are really good in their work and finish job on due date. Not to wait long. Staff is really helpful and charming.

Best, most honest, most competent, shop -- and front office -- in 50 years!

Lifetime customer - Highly recommend!