VTNZ (Vehicle Testing New Zealand)

Horrible service, my younger brother was treated like absolute crap. He travelled 40mins to book his driving test (WINZ are covering the cost of the test for him to help him get a job) he is on the job seekers benefit. He got served at 4:23pm and was told it was too late. They didn’t even try to put the booking through for him. He came back to the car where I was sitting. I told him to go back in and ask if he can just pay them on the eftpos machine off his WINZ card (as it was only valid for the day to make payment) and leave the credit sitting until the license portal was open again. I feel they looked at him like he was scum. He felt horrible and they made it that little bit harder for him to get to where he needs to be. I ended up going in to see why they didn’t book. The guy at the counter pretty much called me a liar and said it was 2minutes away from 4pm when in my call log I called NTZA head office and spoke with a lovely girl named Jess at 4:25pm (phones don’t lie, time is automatic. To me it just looked like someone was in a rush to get out of the office on a Friday afternoon. Thanks TA VTNZ. Cool service. NOT

This is only place you can renew and apply for driver license in Te Awamutu. Friendly staffs always explain what forms I need to complete nicely.

Went for my restricted license here. Staff were all lovely and polite. Great parking, compared to other VTNZ I have been too.

Lovely staff and quick service, reasonable prices and good parking

Popped in today for an overdue warrant. A friendly smile greeted me at the counter. Service was completed quickly and the failed aspects were explained to me clearly. The waiting room is a little small - but there are 4 seats so there were enough, plus they provide colouring in pages and pencils for kids - bonus!