Spectra Hair

I was not impressed by this salon. My hairdresser approached the haircut I wanted with such rudeness and insult. Because of her lack of listening and appreciation for the customers voice the situation was very awkward and uncomfortable between us. I was hugely insulted when she spoke about the cut i'd wanted. She said the girl was pretty and that's why she can have that cut but it just won't suit me. Wow...what an idiot. I might go to a hairdresser to get a great cut and color but if the service is poor, unethical, and under managed then you will not gain a good review from me.

Worst hair dressers in existence, no skill and no integrity. I had my beautiful long hair ruined by this salon, turned orange, burnt to a crips and had to have so much cut off and it's still a mess, then after letting them know I wasn't happy and asked if they could refer me elsewhere to have it fixed, they said only they would fix it, their "fix" was a temporary colour that was darker than my original colour! and only hid the orange for all but 3 washes, and it is now more corse than ever and frizzy, I asked for my brown lightened slightly as it and blunt bangs, I specifically said I didn't want layering as my hair splits too easy layered adding to frizz, and she butcherd it, layered it, even my bangs aren't blunt! Oh and this cost me $350! Which they would not refund so I could get it fixed at another salon. What a joke! I went there to have a rare treat for my self after finishing my degree and have never felt more self concious and upset. Also to highlight their lack of honestly and morals when I asked about their student discount the hairdresser said only on Wednesdays but it wasn't much (I was there on a Tuesday) and I have just found out it is actually 50% off.

I have been going to Spectra for about 5 years now and have always found it fabulous. Cody is both diplomatic and brave when we discuss whether what I want to do with my hair is going to suit my hair, my face and my colouring. While we don't always agree 100% I have grown to trust and respect her judgement - after all she does this everyday and has built up a wealth of knowledge and experience.

Love that Spectra has given me the choice of full service or express yourself - I use both depending on what I want done, time available & budget.

This Tiowaana needs to be more honest and unashamed and give Spectra her real name so as we can work through this disgusting review with her...
Gabrielle Bundy-Cooke,..... owner operator of an amazing and talented team of stylists .

Great service offered cupa while i got my hair done.
Felt pampered and fresh when i left.
Veru happy thank you