Wilson Parking NZ Ltd

Not really satisfied with this business. Initially advertised early bird at $17 - I suspect because the parking facilities are really tiny and awkward to park in. After a month or so - and after seeing how busy the car park gets they naturally decide to bump up price by $2.

Car Park in question: - Farmers Birfdcage - AKL CBD

I had an issue where I 'd paid for parking via the app only to find that the parks available were tiny and at an obscure angle. I called the service desk/call centre and duly got all the reasons why I was wrong and they were right. No solutions were offered other than paying to park elsewhere and then "hopefully" (sic) get the money refunded.


They were unable to issue a credit; unable to arrange a transfer of credit to a different wilsons facility; unable to speak to the attendant at the next door car park to arrange access.


Not really happy and wont be recommending them to others - despite them holding the effective monopoly of Auckland CBD parking

The park I was forced to use (because of injury) was more like a bomb site - flooded and full of boulders and difficult to walk away from. The meter was faulty and no change given when I only had a $50 and due at an appointment in 5mins. Only two appeals allowed. Responses have been totally inconsiderate. Now the breach notices are coming thick and fast and I have been unable to talk to anyone. Mailbox full when I call.

They are everywhere, but their prices are unreasonably high at times. Prices can get up to $12 an hour in the city, and the car park itself was not of a very good standard either, nor covered.