Takanini Care Accident & Medical Clinic

Staff are very helpful and caring. Wait times have never been very long. Really feel looked after here

I took a car accident victim here. The waiting time was minimal and the staff were amazing. (I stayed with her because she was in shock) so saw that the follow through service was good too - ACC forms completed and prescriptions for pain were able to be picked up right on site.

clean and tidy medical centre the staff are friendly and really listen to you and the price makes it affordable to attend the clinic and they make you feel heard

went in and told receptionist that my dr adviced me over the phone to go there as I had chest pain and my drs clinic was going to be too far for me. Informed reception I have chest pain, someone was standing behind her (maybe a nurse?) she said “you can see we are so full” told me to go home. I left there crying thinking I was going to die that night without being seen. Had she advised me to go to hospital or another clinic or had she told me that my symptoms are not a priority for her then I would have understood but I was told to go home. Felt so unsafe, not coz of the pain but coz of the clinic

Hqve had some good, and some bot so good experiences here. Usually get good care, however ataff can be quite blunt and impatient. Patients need a bit of care if tgeyre concerned, not attitude. Simple explanations can really help. Veey very very expensive for adults. And there is a charge for x-rays, which is hard in an emergency.