Fencetastic NZ

Russell Pilgrim, Owner and sole operator of Fencetastic is a liar and cheat. He started a deck for us in April and in 6 months showed up 5 times to work. He used every excuse in the book from pets dying, family illness, sickness, flooding robbery, all a bit too much. In the end he stopped answering emails, texts, and calls. Worse he would string me along and send a cryptic text saying that he would turn up next week or call me later or some such nonsense. I have lost 16,000$ because of him. I have lived in this country for 8 years and he is the first disreputable person I have come across, I am very disappointed. I WOULD NOT RECOMMEND USING HIM OR ANY COMPANY HE IS ASSOCIATED WITH AS HE IS WORSE THAN UNRELIABLE.

Trying to get Russell Pilgrim to turn up and honour his promises was close to impossible. He started the job and never turned up for months. He screened his incoming calls rather than answering them. Same with texts and messages - no response. Arrived with totally inexperienced relatives who didn't have a clue about fencing. Gave us a quote that included gates, gate motors and installation but never completed the work. We had to turf him off the job in the end as months went by with him ignoring our pleas to finish the job for us. The gate motor kit that he left here was almost repossessed by the supplier because Russell never paid for it - just took it and left us to pay for it a second time. If you are foolhardy enough to ignore these feedbacks and book this guy for your fence, DO NOT PAY HIM ANYTHING IN ADVANCE!!!
I don't recall ever having met a more unreliable, untruthful, don't-keep-his-word "tradesman" as this one. The only way we got our fence completed was to do it ourselves.