Lumino The Dentists

I visited this dentist last week to get fillings redone. The dentist I had was great explaining what he's doing and reassured me that there's no damage to my teeth etc. I was happy with services and the bills not too crazy

This was the worst dental service I have ever received. Originally the dentist was arrogant and ignored me when I asked him to remove a death tooth, and decided he could save it. He said he could "do the cheaper option" and pull it but that he wouldn't and he would fill it again. After this the tooth got so badly infected that my jaw bone became infected. He decided he would pull it out after all, for free. But had already done the more expensive procedure... The difference wasn't refunded. He did not check if I had any issues with antibiotics and first gave me one not suitable for breast feeding (I had to mime that I was doing this to ask if it was safe after the procedure while my mouth was packed full of gauze). Then he gave me one I am allergic to. I complained to the office and was dismissed. So I called and made a complaint to the head office after another month when I was still in considerable pain. They handed it off to the area supervisor, the same lady who had dismissed my complaint in the first place. They offered me a free follow up appointment and x-rays. It turned out I had to pay for the x-rays. They simply told me that the jaw infection (caused by the dentist ignoring me) would take time to heal, and it was causing the pain. Then tried to convince me to have more teeth removed. Money hungry dentist who doesn't care about the patient. Will never return.

It wasnt a pleasant visit. I was seen by a female dentist who did the job done quite quickly with minimal explanation about the procedure. This dental service was puntual I saw my dentist at my appointment time which saves my time waiting to be seen in the waiting room.