Mitre 10

Friendly staff, great layout with visible signage and large car park with easy access to store.

So much for "Beat by 15%"

Asked to price match an item first lady said yes then passed us over to what I think was the floor manager. She said that they couldn't as the store we were matching with was further than 15kms away. We have price matched before with Mitre 10 and have never had an issue, she said there's usually a sign on the door saying that however there was no sign and she couldn't point it out to us. We then called another manager at a different Mitre 10 store to see if this was true and he said that no they should beat the price, we went back in and told the lady and after a phone call said they would match the price but not beat it. Nowhere online or in store said anything about the match needing to be within 15kms from the store and she couldn't point it out either.

No sence of customer service at all we are extremely disappointed with how this matter was handled.

Huge store, had everything that I needed for a DIY Christmas project.

Well laid out store. Helpful staff. Some items out of stock awaiting shipping arrivals but able to put on order.

nice store very big and great service