Vodafone New Zealand Limited

Being in the CBD area this must be flagship store for Vodafone. But seriously the level of service you receive is none the less to awful. 40-50 minutes wait and then get served by staff who do not have knowledge to help you out with simple matters. Even the store manager is of no help. Really this store is disgrace for Vodafone.

Busy store but staff manage to get through customers well. Have always had any problem sorted out for me on the spot.

Obviously very busy as its on the main road of the CBD with lots of foot traffic so staff are usually really quick with you and have always been told to call vodafone as they can help me more, which isnt very helpful

Big store, conveniently located. No doubt it is a busy store being the only Vodafone store in CBD area, but the service is way too slow. The staff seems to lacking knowledge and run around to seek help from others. Good selection of phones and accessories. They must pay attention to Customer service which they are lacking big time. L

This is the only vodafone shop in Queen street, it used to have 3 shops in one street but two of them closed. Therefore there is always a long queue to wait so if you want to talk to a staff, it would take around 20-30 minutes. The prepay is always my favourite because there is a Fantastic Friday which I can top-up my data using cheap price.