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Vodafone New Zealand Limited

Details

Contact Info

Phone:

Main - 09 271 2677

Address:

28 Town Centre Drive, East Tāmaki, Auckland 2013

Email:

General Info

Vodafone is a leading full service telecommunications company, with mobile and fixed networks helping customers across the country to do their thing better

Categories
Cellular Phones, Telecommunications

Reviews

Rate this business

11/17/19

Reliable internet with good package for internet/sky customers. It takes a long time to get through to call centre though for help and setting up automatic payments has been a nightmare for me.

11/28/19

The broadband service is fast and reliable. Good broadband provider until something goes wrong and you have to call their call centre. It takes a long, long time before someone picks up and then the person on the other end doesn't understand
what you're talking about so you have to repeat the problem you are having several times.
The call centre is absolutely terrible

07/25/17

The service is variable in this shop. Sometimes the staff is very helpful, and can sort out the issue right away. Sometimes the staff don't see to know what is happening. Also, the queue is ridiculously long in this store. I hate going there tbh. I won't go in unless I 100% have to.

10/01/16

Extremely disappointed with my experience here. I went in to buy a new phone and was completely ignored. I tried to get a staff member's attention and was rudely told to wait. After she went out back, she had a long chat to her colleague and left the store. I won't be going back to Vodafone.

10/17/19

Accompanied a friend who got the recent Samsung 10 with a mobile plan and a month in the billing hadn't been done correctly, there wasn't renewal of the plan and was quite messy. Had to go back twice to get everything sorted and make a phone call to Vodafone too