Te Puna Hauora o te Raki Paewhenua

Very good service always on time when i go in. But what i dislike is that they are alway busy which is good for them but the Doctors dont work enough hours and are always having days off i always have to rebook my appointments with the doctor because of the fact they won't be in and i book a week in advanced........

Regardless of what time your booked appointment is, whether its 9 in the morning or 3.30 in the afternoon, you are never seen on time, and never get an apology for the wait. The shortest wait time for me to be seen at my booked appointment was approximately 40 minutes. Thats not acceptable and they need to improve their services.

An OK doctors practice, could be better. Continuity of care doesnt seem to be a priority here, and you are often left sitting there waiting for long periods of time when you have a booked appointment.