Ranui Medical Centre

The young ginger haired girl at the front desk ignored me for about 10 minutes while she sat on her personal phone call. I know it was personal as I was standing right in front of her and could hear every single word.
Hopefully the service improves and she learns some professionalism.
If the service does improve, I will accordingly amend this review.

Friendly and professional medical centre with experienced and caring local doctors and nurses. Brand new facilities with Labtests and pharmacy on site. Very capable with dealing with all medical needs from babies to grandparents, sore heads to stitches. Highly recommended.

Went there today to find out by accident that our medical records had in fact been stuffed up by a previous staff member there and required some time to fix. The doctors and nurses are nice but the admin staff behind the desk are diabolical and incompetent.Why cant they at least operate the computer system and photo copier in this place.All of the seem like its their first day on the job??...when some have been there for years too.They are very lost when it comes to helping patients and lack customer service skills,ignoring people at the desk,even when its quiet??, you should know how to do all the stuff you have to ask each other how to do in the system,this is every day stuff!!. When is this place going to get some better admin staff at the desk??...how did these people get their jobs there?....amazing such incompetent people can be in a medical centre as frontline staff????..whats going on in this place??....its a shame as its a nice new facility with a pharmacy that lings to the waiting room.....get some better staff on the front desk please!!!....Ranui Medical Centre!!.

Not any good any more i have moved doctors takes way too long to see doctor.

The front line admin staff are useless, they forget you have been waiting there even after a nurse has seen you and you are in the que to be seen. These staff don't ever seem to know what they are doing there, and always look confused. To be honest I just drive the extra distance up to the Lincoln Rd Surgery as the medical records are linked and the care and help there is far better. Its the same problem for many years at Ranui Medical Centre, nice modern new practice, but same old admin staff and trouble with incompetency on the front desk. They swan around and ignore patients, even when they are doing nothing.