JACK Of All Trades

Very bad service, the call center is terrible. They said quotes will be ready in two weeks but I had to call them in the third week but every time I called them to ask them about how were things going, they invented excuses like they had my phone number wrong, but they could've contacted me by email if that had been the case.
I called them then to see how were the quotes going, and they said that they were in contact with my landlord and they were going to let me know then. I told them that I contacted them in the first place and considering I'm the one that has a water leak from the ceiling every time it rains, I had all the right to be informed. By the way my landlord wasn't contacted by them so I called them again and they finally told me that the quotes were not ready yet but they were going to be sent in one or two days, I'm still waiting after one more week since then.
Two days ago I sent an email to ask them about but they haven't responded.

I was really unimpressed with the service. I was charged a $250 call out fee on top of the actual fee to stop a water leak around midday on a Saturday - no one ever told me there was such a large fee associated with weekend work. They then proceeded to quote me another huge fee to reconnect the water - which they couldn't do on the same day because they didn't have the right tools. They vaguely said the reconnection would happen a few days later but didn't get around to it. I then cancelled because I got a much cheaper quote elsewhere. The call centre didn't seem to know what was going on at all and really didn't try to help me either. I wouldn't believe the carefully selected positive testimonials on their website.

Prompt and efficient service. Arrived on time and completed the job to great standards.

I am very happy with the work done by the guys from Jack of all trades.
Thanks very much certainly recommend

We have used Jack of All Trades a couple of times now and have always found the guys very helpful,
and we will certainly use them again