Chand Sulochana

She takes your health seriously and is very understanding and kind.

She always make time to see you, calls to check on you with your medication and genuinely cares about her patients. If going after work hours there can be a wait, but its never too long and she will always see you. I started with her as a walk in before signing up as a proper patient. She also sends you reminders for check ups and advises really well on medication. The ladies on the counter have always been really pleasant and nice to me. Thanks Doc!

I had to attend Dr. Sulochana (my registered Dr.) this morning as I was referred by my midwife for High Blood Pressure and just to have it checked.
As I was leaving, I was trying to be charged $48 by the receptionist.
I explained why I was there and being a NZ pregnant woman I don’t pay.
We (receptionist and I) proceeded to the Doctors office asking why I had to pay and she said that this was a consultation and I’d be charged for it.
I tried to tell her what I had told the receptionist and she so very condescendingly replied:
“What is a consultation, Aimèe”.
I replied:
“Most certainly not this as it’s a referral from my midwife”.
I was shocked at her reply and she continued to say for me to take my invoice to my midwife for her to deal with.
I told her I would most certainly not take it to my midwife to deal with and I left her office!

I am shocked and so upset at how me and my unborn baby were treated, especially being there for HIGH BP.
It most definitely got higher as I left!

I was sent to a health care professional and this is how matters are dealt with?!

I will most definitely be taking this matter further as my baby and I deserve a lot more respect from a professional doctor!

Dr Chand has been my doctor for 11 years and is amazing. I highly recommend her.

(1) very bad customer service.
(2) doctor is irresponsible and wasted my time at every sitting.
(3)she give preference and attention to relatives or love ones but customers time does not mean for her.
(4) my feedback is really big zero for doctor and for their customer service.