50min wait for a frozen fish with chips! This is NOT fast food. Or fresh food, as advertised.
Was told it would be a 30min wait which is pretty on the edge for fish and chips anyway, but 50mins? Wouldn't be happy waiting that long in a restaurant, let alone a burger bar.
Not busy, so no excuse. Overstaffed, so no excuse.
Worth it to drive to Omanu Takeaways and back to Pilot Bay to eat it, as it would be much quicker, and better fish and chips!