The store is well organised clean and tidy. There is a good variety of items available some are a little expensive but you can pickup some good bargains. The one thing that let them down during my visit was the customer service. I choose two blu-rays that I wanted to purchase and took them to the counter, the staff member serving me was more interested in talking to another customer than serving me. To begin with they were going to charge me the original rather than the marked down price then I had to ask them to remove the security tag. Customer service is extremely important and maybe they should be providing extra training for there staff.