Eye Centre Primecare

Medical Centre with a Dr that actually listens to you and takes you seriously. Wouldn't go anywhere else.

A large practice which gives you the opportunity to just see another doctor, if your doctor isn't available on the day. The staff are friendly and keep the waiting room clean and tidy. Instead of having to go to Northland Pathology for blood tests, you can attend a clinic in this medical centre instead. Handy to the Kensington and Regent shopping centres.

Got a flu shot here. Very professional nurses, that are very well trained in giving injections. I did not feel a thing. Was cheap as well. Highly recommended for flu immunizations.

My last trip to this practice has me feeling frustrated and unforgiving...

After putting off a trip to the doctors for quite a while (due to time, financial and motivational issues) I waited until it was absolutely necessary for myself & family to make the appointment.

Booking the app: I called to book and confirm pricing and was relieved when the reception/nurse who took the appointment told me that I would not pay for the consultation as I was pregnant and this was covered.

During my consultation: I was treated somewhat rudely and dismissively from the start by a young female doctor who told me to "suck it up" and "just deal with it" in regard to the consistently violent nausea, depressed thoughts and inability to sleep I have been experiencing during my second pregnancy.

Leaving the Drs: As I left the doctors office feeling even more helpless and exhausted than when I went in, I was stopped and asked to pay a $35 fee and told I was not in fact covered at all as I had been told.

Why I am writing this: Because I was shocked by the attitude of the doctor and frustrated by the fee mistake (as $35 if actually quite a bit for some of us to be able to fund spontaneously)- but mainly because it often takes a lot of courage and convincing to get a person to go to the doctors, and there are many people who avoid going to the doctors and choose to ignore ongoing health issues out of fear or caution (or experiences such as this)- which can then lead to missed diagnosis of serious health issues, progressive/permanent damage to ones health or in certain (mental health) cases suicide and drug/alcohol dependency.

Two Stars? The building itself is pristine, the front desk staff are lovely and I am sure many of the other doctors are competent, confident and compassionate (as one should be).